Transcriber – Video support

Transcriber – Video Privacy Policy

Last updated: 27 October 2026

Who we are

Transcriber – Video is developed by Hajir Lesani, an independent developer based in Australia (“we”, “us”). This policy explains, in plain English, what the app collects and what happens to it.

What we collect and why

DataWhyLinked to youUsed for trackingKept for
Name, email address and profile pictureContact InfoIf you sign in with Google or Apple, we also store the sign-in tokens they issue so you stay signed in.To create your account and sign you in.YesNoKept until your account is deleted.
Account IDIdentifiersTo keep your transcription history tied to your account.YesNoKept until your account is deleted.
Transcripts, translations and custom promptsUser ContentTo show your transcription history. Each entry keeps the link or file name you submitted.YesNoKept until you delete it from your History, or your account is deleted.
Audio and video you transcribeUser ContentTo produce the transcript.YesNoHeld only while it's being transcribed, then deleted in the same request. Nothing is archived.
Request logsDiagnosticsA log line can include your account ID, the link you submitted and your device type.To troubleshoot problems and prevent abuse.YesNoKept by our hosting provider for a short period.

What we don’t collect

  • We don't keep copies of your audio or video after it's transcribed.
  • There's no advertising, and we don't sell your data or share it for advertising.
  • The app has no analytics or crash-reporting tools.

We never sell your information.

Third-party services

These companies help run Transcriber – Video. Each handles information under its own privacy policy.

  • Groq: Receives the audio and returns the transcript. Privacy policy
  • Google (Gemini): An alternative transcription engine. When it's the one in use, it receives the audio instead of Groq. Privacy policy
  • Anthropic (Claude): Receives transcript text when you ask for a translation or run a custom prompt. Privacy policy
  • Cloudflare: Relays every Gemini and Claude request, so the app never talks to those providers directly. Privacy policy
  • Vercel: Hosts the website and the service the app talks to, and keeps short-term request logs. Privacy policy
  • Neon: Hosts the database for your account and history. Privacy policy
  • Resend: Sends sign-in emails. Privacy policy
  • Apple: Sign in with Apple, if you choose it. Privacy policy
  • Google: Sign in with Google, if you choose it. Privacy policy
  • Expo: Delivers app updates. Your phone contacts Expo's servers to check for them. Privacy policy

Some of these companies store and process information outside Australia, including in the United States.

Your content

Your transcripts are private to your account. When you submit a link, our server fetches the media from that platform (YouTube, Instagram, TikTok or Facebook), so the platform sees a request from us, not from you. Thumbnails in your history load straight from that platform, which sees that request from your device. Your content isn't used to train AI models.

Keeping and deleting your data

How long each kind of information is kept is listed in the table above.

You can delete any transcription from your History, in the app or on the website. Deleting one removes it and anything made from it, such as translations, straight away. To delete your whole account and everything in it, email us from the address you sign in with and we'll do it.

You can always ask for deletion by emailing support@hajir.pro. We’ll reply within 30 days.

Children's privacy

Transcriber isn't meant for children under 13, and we don't knowingly collect their information. If you think a child has given us their details, contact us and we'll delete them.

Your rights

We handle personal information in line with the Australian Privacy Principles. You can ask to see, correct or delete the information we hold about you by emailing support@hajir.pro. If you’re not happy with our answer, you can complain to the Office of the Australian Information Commissioner at oaic.gov.au.

Changes to this policy

If what Transcriber – Video collects changes, we’ll update this page and the date. Last updated: 27 October 2026.

Contact

Email support@hajir.pro, or see Transcriber – Video support.